At HERGLAMOUR, we strive to provide fast and reliable shipping services to ensure that your shopping experience is smooth and satisfying. Please read the details of our shipping policy below.
1. Handling Time
- All orders are processed and dispatched within 1-2 business days of order confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Delivery Time
- Standard Delivery: 3-5 business days after handling time.
- Delivery times may vary depending on your location and any unforeseen circumstances such as courier delays or weather conditions.
3. Shipping Costs
- Shipping costs, if applicable, will be displayed during checkout.
- Free shipping may be offered for certain orders or promotions, which will be indicated at checkout.
4. Order Tracking
- Once your order is dispatched, you will receive an email with a tracking number.
- You can track your order status using the tracking link provided or by visiting our Track Your Order page.
5. Delivery Issues
- If your order has not arrived within the estimated delivery time, please contact us at Contact@herglamour.shop or call us at +44 7375974542 for assistance.
- Please ensure that the shipping address provided is accurate to avoid delays or lost packages. We are not responsible for delays caused by incorrect or incomplete addresses.
6. Lost or Damaged Packages
- In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the courier to resolve the issue and ensure you receive your order.
- For damaged items, please provide clear photos of the packaging and the damaged product.
7. International Shipping
At the moment, we only offer shipping within the United Kingdom. Stay tuned for updates on international shipping options.
Contact Us
If you have any questions or concerns about our shipping policy, feel free to reach out:
- Email: Contact@herglamour.shop
- Phone: +44 7375974542
- Address: 12 Picket Post Close, Winkfield Row, Bracknell, RG12 9FG, United Kingdom